Retail Sales Associate: Customer Experience Leader

The TJX Companies, Inc.; Honolulu (HI); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver an outstanding customer experience in a dynamic retail environment. You will engage with customers, maintain a clean store, and support operations across areas as needed, contributing to a positive, collaborative team culture.

The role emphasizes strong service, multi-tasking, and the ability to adapt to changing directions while upholding loss prevention and merchandising standards.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Model established customer experience practices with internal and external customers.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising standards and procedures.
• Process and prepare merchandise for the sales floor.
• Assist in store recovery and maintenance tasks.
• Support store safety and loss prevention initiatives.
• Adhere to labor laws and company policies.
• Participate in shrink reduction goals and safety programs.
• Provide and accept feedback and recognition.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Multitasking

Flexibility

Attention to detail

Job description

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver an outstanding customer experience in a dynamic retail environment. You will engage with customers, maintain a clean store, and support operations across areas as needed, contributing to a positive, collaborative team culture.

The role emphasizes strong service, multi-tasking, and the ability to adapt to changing directions while upholding loss prevention and merchandising standards.