Store Customer Experience Associate

The TJX Companies, Inc.; Upland (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) matching contributions

Health/dental/vision benefits

Job summary

Marshalls, part of The TJX Companies, invites you to join our team in a dynamic retail environment. This role emphasizes delivering exceptional customer service, maintaining a clean store, and adhering to all operating standards.

You may be cross-trained to work across multiple areas to support business needs and help drive customer satisfaction. We value teamwork, honesty, and integrity, and we offer opportunities to grow within a Fortune 100 company.

Qualifications

• Excellent customer service skills and ability to engage with customers

Responsibilities

• Deliver a highly satisfied customer experience and uphold customer experience principles
• Adhere to operational, merchandise, and loss prevention standards
• Assist in multiple store areas as needed to support business needs
• Ring purchases/returns accurately and handle cash per procedures
• Promote credit and loyalty programs
• Maintain store cleanliness and organization
• Participate in safety and shrink reduction initiatives

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Retail experience

Job description

Marshalls, part of The TJX Companies, invites you to join our team in a dynamic retail environment. This role emphasizes delivering exceptional customer service, maintaining a clean store, and adhering to all operating standards.

You may be cross-trained to work across multiple areas to support business needs and help drive customer satisfaction. We value teamwork, honesty, and integrity, and we offer opportunities to grow within a Fortune 100 company.