Retail Customer Experience Associate | Merchandising

The TJX Companies, Inc.; Santa Isabel (PR); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision

HSA / Health care FSA

Life insurance

Paid holidays/vacation/sick

Adoption assistance

Credit union

Referral bonuses

Job summary

Marshalls, part of The TJX Companies, Inc., seeks a team member to deliver a highly satisfied customer experience while keeping a clean, organized store. You may support multiple areas and must adhere to operational standards and loss prevention rules.

Key duties include assisting customers, promoting store programs, processing purchases, and helping with store recovery. The role requires strong communication, flexibility, and the ability to lift items as needed.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and counts change back to customer.
• Maintains and upholds merchandising procedures and standards.
• Initiates and participates in store recovery and maintains cleanliness.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Multi-tasking

Flexibility

Physical strength

Job description

Marshalls, part of The TJX Companies, Inc., seeks a team member to deliver a highly satisfied customer experience while keeping a clean, organized store. You may support multiple areas and must adhere to operational standards and loss prevention rules.

Key duties include assisting customers, promoting store programs, processing purchases, and helping with store recovery. The role requires strong communication, flexibility, and the ability to lift items as needed.