Retail Customer Experience Associate

The TJX Companies, Inc.; South Carolina; On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Life insurance

Employee assistance program

Job summary

Marshalls, part of The TJX Companies, is hiring a customer-focused associate to deliver a highly satisfactory shopping experience. You will engage with customers, maintain a clean store environment, and support operations, merchandise, and loss-prevention standards.

The role may cross-train across store areas to meet business needs, with opportunities to grow, enjoy associate discounts, and join a collaborative TJX team committed to development and career progression.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking and adapting to changes.
• Ability to lift heavy objects with or without accommodation.
• Works well with peers and supervisors.

Responsibilities

• Role models established customer experience practices with customers and coworkers.
• Maintains a clean and organized store environment and follows procedures.
• Rings customer purchases and returns, counts change accurately.
• Promotes credit and loyalty programs.
• Upholds merchandising standards and prepares merchandise for shelves.
• Participates in store recovery and safety initiatives.
• Supports labor laws, policies, and shrink reduction goals.

Skills

Customer service

Communication

Multitasking

Flexible schedule

Attention to detail

Team player

Job description

Marshalls, part of The TJX Companies, is hiring a customer-focused associate to deliver a highly satisfactory shopping experience. You will engage with customers, maintain a clean store environment, and support operations, merchandise, and loss-prevention standards.

The role may cross-train across store areas to meet business needs, with opportunities to grow, enjoy associate discounts, and join a collaborative TJX team committed to development and career progression.