Customer-Centric Retail Sales Leader

michaels; Morehead City (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical/dental/vision coverage

Job summary

Michaels in Morehead City, NC seeks a Store Sales Manager to lead front-end operations, drive sales, and deliver an engaging customer experience. You will uphold brand standards, coach teams, and ensure daily execution of store processes.

This role covers POS/Self-Checkout, BOPIS, and in-store programs, while promoting loyalty rewards and protecting assets. The ideal candidate has 3+ years retail leadership and excels in fast-paced retail settings.

Qualifications

• 3+ years of retail leadership experience.
• Ability to coach and develop a sales team.
• Strong customer service focus and selling behaviors.

Responsibilities

• Assist Store Manager in leading and managing SOPs and company programs.
• Ensure adherence to policies, store conditions, and results.
• Model and coach customer experience and selling behaviors to drive conversion.

Skills

Retail leadership

Customer experience

Team coaching

POS systems

Education

High school diploma or equivalent

Job description

Michaels in Morehead City, NC seeks a Store Sales Manager to lead front-end operations, drive sales, and deliver an engaging customer experience. You will uphold brand standards, coach teams, and ensure daily execution of store processes.

This role covers POS/Self-Checkout, BOPIS, and in-store programs, while promoting loyalty rewards and protecting assets. The ideal candidate has 3+ years retail leadership and excels in fast-paced retail settings.