Customer-Centric Retail Sales Associate

storesalesassociate; Hopkinsville (KY); On-site; USD 31,000 - 38,000; Full time

Job summary

CITITRENDS, Inc. in-store Sales Associate role focuses on delivering excellent customer service and demonstrating product knowledge to achieve high customer satisfaction.

The position requires a proactive, vigilant demeanor, strong integrity, and effective communication in a fast-paced retail setting. You will support store operations with pricing, merchandising, and loss prevention while maintaining a professional appearance and a neat work environment.

Qualifications

• Customer service oriented with strong interpersonal skills.
• Ability to work a flexible schedule including nights and weekends.
• Basic math for cash handling and POS transactions.
• Knowledge of store policies and loss prevention basics.

Responsibilities

• Deliver excellent customer service and knowledge of merchandise.
• Process purchases, returns and exchanges following policy.
• Assist with price changes and markdowns as needed.
• Maintain clean and organized sales floor and fitting rooms.
• Support management with loss prevention and safety procedures.

Skills

Excellent communication

Organizational skills

Flexible schedule

Math calculations

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. in-store Sales Associate role focuses on delivering excellent customer service and demonstrating product knowledge to achieve high customer satisfaction.

The position requires a proactive, vigilant demeanor, strong integrity, and effective communication in a fast-paced retail setting. You will support store operations with pricing, merchandising, and loss prevention while maintaining a professional appearance and a neat work environment.