Customer-Centric Retail Sales Associate

storesalesassociate; Opelousas (LA); On-site; USD 25,000 - 33,000; Full time

Job summary

CITITRENDS, Inc. is seeking a Store Sales Associate to deliver excellent customer service and maintain product knowledge on the store floor. The role emphasizes proactive engagement with customers and professional conduct in a fast-paced retail environment.

The position supports sales floor merchandising, price changes, and accurate cash handling, with emphasis on integrity and compliance with company policies.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight.
• Assists with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently during customer transactions.
• Handles all cash, checks and credit cards correctly per policy.
• Obtains management approval for returns, voids and checks.
• Maintains and cleans the store as assigned.
• Provides courteous customer service (greeting, fitting room etiquette, timely checkout, invites return).
• Follows safety procedures.
• Keeps a professional, neat appearance with name tag.
• Assists management in merchandising on the sales floor.
• Explains exchange/refund policies to customers after transactions.
• Supports Loss Prevention procedures and reports incidents as needed.
• Performs other duties as assigned.

Skills

Excellent communication

Organizational skills

Mathematical calculations

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. is seeking a Store Sales Associate to deliver excellent customer service and maintain product knowledge on the store floor. The role emphasizes proactive engagement with customers and professional conduct in a fast-paced retail environment.

The position supports sales floor merchandising, price changes, and accurate cash handling, with emphasis on integrity and compliance with company policies.