Customer-Centric Retail Sales Associate

Citi Trends, Inc.; Darlington (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service and demonstrate strong knowledge of merchandise. The role emphasizes proactive engagement with customers, integrity, effective communication, and the ability to thrive in a dynamic retail environment.

It also supports a positive work culture and change management within the store. The Sales Associate will work in-store, follow company policies, assist with merchandising, and participate in loss prevention and

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight and price changes/markdowns.
• Balances register according to company policy and handles transactions.
• Provides courteous customer service and answers questions about merchandise and exchange/refund policies.
• Assists with loss prevention and safety procedures.
• Maintains professional appearance and supports store operations.

Skills

Communication

Organizational skills

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service and demonstrate strong knowledge of merchandise. The role emphasizes proactive engagement with customers, integrity, effective communication, and the ability to thrive in a dynamic retail environment.

It also supports a positive work culture and change management within the store. The Sales Associate will work in-store, follow company policies, assist with merchandising, and participate in loss prevention and