Customer-First Retail Sales & Service Associate

Citi Trends, Inc.; Florence (SC); On-site; USD 24,000 - 32,000; Full time

Job summary

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service and maintain knowledge of merchandise to ensure customer satisfaction. The role emphasizes proactive engagement, integrity, and strong communication in a dynamic retail environment.

The Sales Associate will support store operations, assist with price changes, conduct cashier duties, and help uphold loss prevention and store policies. This is an in-store role and an equal opportunity employer.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.

Responsibilities

• Processes freight.
• Assists with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently during a customer’s transaction.
• Handles cash, checks and credit cards per policy.
• Obtains management approval for returns, voids and checks.
• Maintains and performs housekeeping duties as assigned.
• Provides proper customer service, including greeting customers and inviting them to return.
• Follows all safety procedures.
• Maintains professional appearance with name tag.

Skills

Communication

Organizational skills

Flexible schedule

Math skills

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service and maintain knowledge of merchandise to ensure customer satisfaction. The role emphasizes proactive engagement, integrity, and strong communication in a dynamic retail environment.

The Sales Associate will support store operations, assist with price changes, conduct cashier duties, and help uphold loss prevention and store policies. This is an in-store role and an equal opportunity employer.