Retail Sales Associate - Customer Service & Merchandising

Citi Trends, Inc.; McComb (MS); On-site; USD 17,000 - 22,000; Part time

Job summary

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service with strong merchandise knowledge. The role requires proactive engagement with customers, integrity, effective communication, and adaptability in a fast-paced retail environment.

The position supports building a positive work culture, encourages employee involvement, and aids change management within the store operations framework.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight in a timely manner.
• Assists with price changes and markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently at checkout.
• Handles cash, checks and credit cards correctly per policy.
• Gains management approval for returns, voids and checks when needed.
• Maintains store cleanliness and housekeeping tasks.
• Provides friendly customer service and assists customers in fitting rooms and with transactions.

Skills

Communication

Flexibility

Math skills

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service with strong merchandise knowledge. The role requires proactive engagement with customers, integrity, effective communication, and adaptability in a fast-paced retail environment.

The position supports building a positive work culture, encourages employee involvement, and aids change management within the store operations framework.