Customer-Centric Retail Sales Associate

Citi Trends, Inc.; Rockingham (NC); Presencial; USD 15.000 - 21.000; Jornada completa

Descripción de la vacante

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service and expert knowledge of merchandise to drive satisfaction in-store.

You will engage customers, maintain a professional appearance, and support a positive work culture in a fast-paced retail environment. Responsibilities include processing transactions, assisting with price changes, keeping the sales floor organized, and enforcing store policies while preventing loss and ensuring a safe shopping experience.

Formación

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsabilidades

• Processes freight
• Assisting with price changes/markdowns
• Balances register according to company policy
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies.
• Performs other duties as may be assigned.

Conocimientos

Communication skills

Organizational skills

Flexible schedule

Mathematical calculations

Educación

High school diploma or equivalent

Descripción del empleo

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service and expert knowledge of merchandise to drive satisfaction in-store.

You will engage customers, maintain a professional appearance, and support a positive work culture in a fast-paced retail environment. Responsibilities include processing transactions, assisting with price changes, keeping the sales floor organized, and enforcing store policies while preventing loss and ensuring a safe shopping experience.