Customer-Centric Retail Assistant Manager

LOFT; Midland (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Job summary

LOFT in Midland, TX is seeking an Assistant Manager to help deliver exceptional customer experiences and build a strong store culture. You will lead the sales floor, coach associates, and model LOFT brand behaviors.

In this role you will foster an inclusive environment, leverage technology for omnichannel shopping, and support recruiting and development while driving operational excellence and team engagement.

Qualifications

• 1+ year retail management experience preferred.
• Hospitality mindset when connecting with customers and associates.
• Technology proficient with POS systems and reporting tools.
• Strong business acumen with ability to drive results.
• Initiative in making thoughtful decisions and leading by example.

Responsibilities

• Support customer experience and shape a strong store culture.
• Lead on the sales floor and model brand behaviors.
• Educate and coach associates to create genuine connections.
• Foster an inclusive store environment where everyone feels welcome.
• Use technology to enable seamless omnichannel shopping.
• Support Store Manager with recruiting, hiring, and development.
• Drive operational excellence using tools and reporting.
• Build productive relationships by listening and sharing ideas.

Skills

Retail leadership

Customer service

Team coaching

POS experience

Hospitality mindset

Tools

Point-of-sale system

Job description

LOFT in Midland, TX is seeking an Assistant Manager to help deliver exceptional customer experiences and build a strong store culture. You will lead the sales floor, coach associates, and model LOFT brand behaviors.

In this role you will foster an inclusive environment, leverage technology for omnichannel shopping, and support recruiting and development while driving operational excellence and team engagement.