Customer Experience Teller — Flexible Scheduling

Fifth Third; Warren (MI); On-site; USD 29,000 - 36,000; Full time

Job summary

Fifth Third Bank in Warren, Michigan is hiring a CSR/Teller to deliver exceptional customer service while handling cash and supporting daily operations. You will refer customers to bankers and business partners for consultative conversations and help maintain accurate records.

The role emphasizes trust, integrity, and flexibility in scheduling, with opportunities to grow within a values-driven team at Fifth Third.

Qualifications

• High school diploma or GED required.
• Experience with extensive cash handling.
• Ability to interact comfortably with the public and follow dress code guidelines.
• Knowledge of retail policies and procedures.
• Ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.
• Demonstrate core values: one bank, accountability, respect & inclusion, integrity.
• Flexibility in scheduling.

Responsibilities

• Deepen relationships and guide customers to meet financial needs.
• Provide follow-up to customer questions and resolve issues.
• Maintain timely correspondence and confidentiality of customer information.
• Refer customers to Bankers and partners for consultative conversations.
• Support daily office and operational duties and ensure compliance with policies.

Skills

Customer service

Cash handling

Interpersonal communication

Follow dress code

Problem solving

Flexibility in scheduling

Integrity and ethics

Education

High school diploma/GED

Job description

Fifth Third Bank in Warren, Michigan is hiring a CSR/Teller to deliver exceptional customer service while handling cash and supporting daily operations. You will refer customers to bankers and business partners for consultative conversations and help maintain accurate records.

The role emphasizes trust, integrity, and flexibility in scheduling, with opportunities to grow within a values-driven team at Fifth Third.