Customer-Centric Banker: Sales, Service & Digital Solutions

M&T Bank Corporation; Jaffrey (NH); Hybrid; USD 58,884,000 - 98,140,000; Full time

Job summary

M&T Bank is seeking a Universal Banker in Jaffrey, NH to deliver exceptional branch service, handle Teller duties, and engage customers in sales and digital banking solutions.

You will educate customers, schedule appointments, and refer needs to partners while ensuring AML/KYC compliance and accurate record-keeping. This full-time onsite role requires strong communication and teamwork in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• 1 year of proven retail sales, call center, customer service, or telesales experience.
• Strong verbal communication and interpersonal skills.
• Ability to interact with a range of customers and stay organized.
• Proven time management and prioritization skills.
• Proficient with internet-based technology.

Responsibilities

• Educate customers on Consumer and Business Banking solutions and benefits.
• Engage customers to bank with us and promote digital capabilities.
• Complete servicing tasks and handle branch operations as Teller.
• Schedule appointments and identify opportunities to solve banking needs.
• Refer customers to appropriate partners and maintain records.

Skills

Retail sales

Customer service

Verbal communication

Interpersonal skills

Time management

Tech savvy

Teamwork

Education

High school diploma

Job description

M&T Bank is seeking a Universal Banker in Jaffrey, NH to deliver exceptional branch service, handle Teller duties, and engage customers in sales and digital banking solutions.

You will educate customers, schedule appointments, and refer needs to partners while ensuring AML/KYC compliance and accurate record-keeping. This full-time onsite role requires strong communication and teamwork in a fast-paced environment.