Customer-Centric Banker: Build Relationships & FinTech

J.P. Morgan; Lee (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

Chase seeks an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, facilitate check-ins, and schedule meetings using tablets while guiding them to the right products and digital channels.

You will open accounts, service existing ones, and educate customers on Chase Mobile, Chase.com, and ATM options. Strong people skills and teamwork are essential to help clients reach their financial goals.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships and communicate clearly.
• Willingness to learn banking products, services and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and provide account servicing while complying with policies.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App and Chase.com.
• Develop relationships by listening, asking questions, and collaborating with the team.
• Assist with branch operations including cash devices and adherence to procedures.

Skills

Client service

Relationship building

Communication skills

Team collaboration

Learning products

Technology proficiency

Cash handling

Education

High school diploma or GED

Job description

Chase seeks an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, facilitate check-ins, and schedule meetings using tablets while guiding them to the right products and digital channels.

You will open accounts, service existing ones, and educate customers on Chase Mobile, Chase.com, and ATM options. Strong people skills and teamwork are essential to help clients reach their financial goals.