Client-Centric Banker: Relationship Builder & Tech Advocate

J.P. Morgan; Massachusetts; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health care coverage

On-site wellness centers

Retirement plan

Tuition reimbursement

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in our branch network. You will greet clients, manage lobby flow, and schedule meetings while providing attentive service and financial guidance.

In this role, you will open new accounts, educate clients on Chase mobile solutions, and collaborate with team members to achieve branch goals. A customer-centric mindset and compliance with policies are essential.

Qualifications

• Ability to put clients first and exceed expectations with attentive service.
• Ability to build trusted relationships and demonstrate genuine care.
• Ability to effectively communicate and understand client needs.
• Ability to resolve client issues with attention to detail.
• Ability to collaborate with the team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Provide account servicing, maintenance, and new account openings while following policies.
• Educate clients on day-to-day banking and self-service options like Chase Mobile App and ATMs.
• Develop meaningful relationships by listening, empathizing, and sharing product knowledge.
• Perform branch operations, including cash handling and adhering to bank procedures.

Skills

Client-first service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Cash handling

Learning agility

Education

High School Diploma

Tools

Chase Mobile App

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in our branch network. You will greet clients, manage lobby flow, and schedule meetings while providing attentive service and financial guidance.

In this role, you will open new accounts, educate clients on Chase mobile solutions, and collaborate with team members to achieve branch goals. A customer-centric mindset and compliance with policies are essential.