Client-Centric Banker: Build Relationships & Solutions

JPMorganChase; Spring Grove (IL); On-site; USD 38,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, open and service accounts, and promote its digital banking tools. You will build trusted client relationships, educate customers on Chase Mobile App and self-service options, and collaborate with team members to meet financial goals.

The role emphasizes hospitality, compliance with policies and regulatory requirements, and delivering exceptional client experiences at the branch level.

Qualifications

• High school diploma or GED equivalent.
• Client service experience.
• Ability to greet clients and deliver friendly service.
• Willingness to learn banking products.
• Ability to adhere to policies and regulatory requirements.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and provide account servicing while complying with policies and regulatory requirements.
• Educate clients on day-to-day banking and technology self-service options.
• Build relationships by listening, asking questions, and offering product knowledge.
• Handle branch operations including cash devices with adherence to policies.

Skills

Client service

Relationship building

Communication

Teamwork

Tech awareness

Learning fast

Education

High school diploma or GED

Tools

Chase Mobile App

ATMs

Job description

Chase is seeking an Associate Banker to welcome clients, open and service accounts, and promote its digital banking tools. You will build trusted client relationships, educate customers on Chase Mobile App and self-service options, and collaborate with team members to meet financial goals.

The role emphasizes hospitality, compliance with policies and regulatory requirements, and delivering exceptional client experiences at the branch level.