Customer Care Teller — Build Trust & Solve Banking Needs

Fifth Third; Inkster (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank is seeking a Customer Service Representative/Teller to join our Inkster area team. You will provide courteous service, listen to customer needs, and guide them to appropriate banking solutions while maintaining confidentiality and adhering to policies.

A strong focus on accuracy, responsiveness, and risk awareness is essential. Join a team that values integrity, inclusivity, and service excellence as you support daily banking operations and referrals to bankers for enhanced

Qualifications

• High school diploma or GED.
• Ability to handle cash accurately and securely.
• Strong customer service skills and professional appearance.

Responsibilities

• Deepen relationships with customers and address their needs.
• Provide follow-up to customer questions and resolve issues.
• Be responsive and clear in communications.
• Maintain confidentiality of customer information.
• Refer customers to Bankers and business partners for consultative conversations.

Skills

Cash handling

Customer service

Communication skills

Retail banking knowledge

Problem solving

Education

High school diploma

Job description

Fifth Third Bank is seeking a Customer Service Representative/Teller to join our Inkster area team. You will provide courteous service, listen to customer needs, and guide them to appropriate banking solutions while maintaining confidentiality and adhering to policies.

A strong focus on accuracy, responsiveness, and risk awareness is essential. Join a team that values integrity, inclusivity, and service excellence as you support daily banking operations and referrals to bankers for enhanced