Banking CSR & Teller - Build Trust & Referrals

Fifth Third Bank; Fair Haven (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Fair Haven, MI is seeking a CSR/Teller to deliver outstanding customer service, handle cash, and guide customers toward appropriate banking solutions. This on-site role emphasizes integrity and professional conduct within a supportive team.

The position requires a High School diploma, strong communication, and the ability to work in a fast-paced environment while upholding bank policies and customer confidentiality.

Qualifications

• High school diploma or GED is required.
• Ability to handle cash accurately and securely.
• Comfort interacting with customers and guiding conversations.
• Present a professional image and adhere to dress code.
• Knowledge of retail policies and procedures and sound judgment.

Responsibilities

• Deepen relationships with customers and identify financial needs.
• Provide follow-up and resolve customer questions.
• Be timely in communications and maintain confidentiality.
• Refer customers to bankers or partners for consultative conversations.
• Handle daily office tasks and support platform team as needed.

Skills

Cash handling

Customer service

Communication

Problem solving

Professional appearance

Education

High school diploma/GED

Job description

Fifth Third Bank in Fair Haven, MI is seeking a CSR/Teller to deliver outstanding customer service, handle cash, and guide customers toward appropriate banking solutions. This on-site role emphasizes integrity and professional conduct within a supportive team.

The position requires a High School diploma, strong communication, and the ability to work in a fast-paced environment while upholding bank policies and customer confidentiality.