Customer Service Teller: Build Trust in Banking

Fifth Third; Livonia (MI); Hybride; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive benefits

On-site in Livonia

Résumé du poste

Fifth Third Bank in Livonia, MI is seeking a CSR/Teller to deliver exceptional service and identify customer needs for tailored financial solutions. You will guide customers to appropriate products while ensuring discretion and accuracy in every interaction.

The role involves daily office tasks, policy updates, and referrals to bankers for complex needs, with emphasis on trust and integrity in all customer exchanges.

Qualifications

• High school diploma or GED required.
• Experience handling cash and maintaining accuracy.
• Ability to interact confidently with the public.
• Must follow bank policies and procedures.

Responsabilités

• Provide excellent customer service in all interactions.
• Refer customers to Bankers and partners for consultative conversations.
• Maintain balancing records and correct outages as needed.
• Follow policy and code of conduct in all tasks.

Connaissances

Cash handling

Customer service

Public interaction

Retail policies knowledge

Initiative

Formation

High school diploma/GED

Description du poste

Fifth Third Bank in Livonia, MI is seeking a CSR/Teller to deliver exceptional service and identify customer needs for tailored financial solutions. You will guide customers to appropriate products while ensuring discretion and accuracy in every interaction.

The role involves daily office tasks, policy updates, and referrals to bankers for complex needs, with emphasis on trust and integrity in all customer exchanges.