Customer Care Teller: Build Relationships & Serve Communities

Fifth Third Bank, N.A.; Shelby Charter Township (MI); On-site; USD 29,000 - 36,000; Full time

Job summary

Fifth Third Bank, National Association in Shelby Township, MI is hiring a CSR/Teller for a full-time role. You will deliver courteous, accurate service to customers, handle cash efficiently, and direct complex inquiries to the right team while upholding the bank's ethics and confidentiality.

You’ll build trusted relationships by listening to customer needs, referring opportunities to bankers and partners, and maintaining accurate records.

Qualifications

• High school diploma or GED required.
• Ability to provide excellent customer service and maintain confidentiality.
• Strong communication and interpersonal skills.
• Flexibility to work varied shifts.

Responsibilities

• Provide excellent customer service and refer customers to bankers.
• Handle cash and maintain balancing records.
• Respond promptly to customer questions and resolve issues.
• Maintain knowledge of bank policies and procedures.
• Refer customers to bankers and business partners as appropriate.

Skills

Cash handling

Customer service

Public interaction

Flexibility in scheduling

Education

High school diploma or GED

Job description

Fifth Third Bank, National Association in Shelby Township, MI is hiring a CSR/Teller for a full-time role. You will deliver courteous, accurate service to customers, handle cash efficiently, and direct complex inquiries to the right team while upholding the bank's ethics and confidentiality.

You’ll build trusted relationships by listening to customer needs, referring opportunities to bankers and partners, and maintaining accurate records.