Customer Care Teller – Cash Handling & Referrals

Fifth Third Bank; Shelby Charter Township (MI); On-site; USD 29,000 - 36,000; Full time

Job summary

Fifth Third Bank in Shelby Township, MI, is hiring a CSR/Teller to provide excellent customer service, handle cash, and refer customers to bankers for consultative conversations. This role supports a high standard of integrity and confidentiality within a One Bank culture.

Responsibilities include assisting customers, processing transactions with accuracy, and staying current on bank policies and procedures.

Qualifications

• High school diploma or GED required.
• Experience with cash handling and retail sales is preferred.
• Strong communication and customer service skills.
• Ability to maintain confidentiality and follow policies.

Responsibilities

• Provide excellent customer service and assist with account inquiries.
• Refer customers to bankers for consultative conversations.
• Perform daily office tasks and maintain accurate records.
• Handle cash transactions with accuracy and security.
• Maintain knowledge of bank policies and procedures.

Skills

Cash handling

Customer service

Interpersonal skills

Communication skills

Education

High school diploma/GED

Job description

Fifth Third Bank in Shelby Township, MI, is hiring a CSR/Teller to provide excellent customer service, handle cash, and refer customers to bankers for consultative conversations. This role supports a high standard of integrity and confidentiality within a One Bank culture.

Responsibilities include assisting customers, processing transactions with accuracy, and staying current on bank policies and procedures.