Customer Care Teller — Build Relationships & Service

Fifth Third Bank; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Fifth Third Bank is seeking a CSR/Teller in Grandville, MI. The role centers on delivering exceptional customer service, handling cash, and guiding customers to the right partners for financial solutions.

You will follow bank policies, protect customer information, and support office operations to ensure smooth daily activity. Applicants should have a high school diploma or GED, comfort with public interaction, and a strong sense of integrity.

Qualifications

• High school diploma or GED required.
• Cash handling experience preferred.
• Ability to interact confidently with the public.
• Demonstrate sound judgment and customer focus.

Responsibilities

• Provide excellent customer service in all interactions.
• Refer customers to the appropriate business partner for consultative conversations.
• Follow policies and procedures to manage risk and protect customer information.
• Handle daily office responsibilities and maintain accurate records.

Skills

Customer service

Cash handling

Public interaction

Problem solving

Education

High school diploma/GED

Job description

Fifth Third Bank is seeking a CSR/Teller in Grandville, MI. The role centers on delivering exceptional customer service, handling cash, and guiding customers to the right partners for financial solutions.

You will follow bank policies, protect customer information, and support office operations to ensure smooth daily activity. Applicants should have a high school diploma or GED, comfort with public interaction, and a strong sense of integrity.