Customer Care Teller — Build Relationships & Solve Needs

Fifth Third; United States; On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Comprehensive benefits

Total Rewards program

Job summary

Fifth Third Bank is seeking a part-time CSR/Teller for Lakeshore in Stevensville, MI. You will handle daily cash duties and provide first-rate service, guiding customers to the right bankers and services. The role emphasizes confidentiality, policy adherence, and timely communication with customers.

You will operate in a fast-paced retail banking setting, requiring strong interpersonal skills, flexibility in scheduling, and a commitment to Fifth Third's core values of integrity and teamwork.

Qualifications

• High school diploma or GED required.
• Significant cash handling experience.
• Ability to interact confidently with the public.
• Ability to follow dress code and retail policies.

Responsibilities

• Provide excellent customer service and guide customers to appropriate partners.
• Handle customer questions, provide follow-up, and resolve issues.
• Maintain timely and clear communication with customers.
• Protect customer information and adhere to policies and ethics.
• Refer customers to bankers and partners for consultative conversations.

Skills

Cash handling

Customer interaction

Dress code compliance

Judgment & initiative

Education

High school diploma/GED

Job description

Fifth Third Bank is seeking a part-time CSR/Teller for Lakeshore in Stevensville, MI. You will handle daily cash duties and provide first-rate service, guiding customers to the right bankers and services. The role emphasizes confidentiality, policy adherence, and timely communication with customers.

You will operate in a fast-paced retail banking setting, requiring strong interpersonal skills, flexibility in scheduling, and a commitment to Fifth Third's core values of integrity and teamwork.