Customer Service Teller - Bank Relations & Cash Expert

Fifth Third Bank; Sterling Heights (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Sterling Heights, MI is seeking a CSR/Teller to provide outstanding customer service and support daily banking needs. The role focuses on listening to customers, identifying financial opportunities, and guiding them to the right banking solutions.

You will handle routine transactions, maintain accuracy, and follow bank policies while upholding confidentiality and a professional appearance. Flexibility in scheduling is required to cover store hours.

Qualifications

• High school diploma or GED required; cash handling experience preferred.
• Strong customer service and communication skills.
• Ability to follow bank policies, dress code, and confidentiality requirements.

Responsibilities

• Deepen relationships with customers and guide them to banking solutions.
• Provide timely follow up and resolve customer questions.
• Maintain confidential handling of customer information.
• Refer customers to Bankers and business partners for consultative conversations when appropriate.

Skills

Cash handling

Customer service

Public interaction

Decision making

Dress code adherence

Scheduling flexibility

Education

High school diploma/GED

Job description

Fifth Third Bank in Sterling Heights, MI is seeking a CSR/Teller to provide outstanding customer service and support daily banking needs. The role focuses on listening to customers, identifying financial opportunities, and guiding them to the right banking solutions.

You will handle routine transactions, maintain accuracy, and follow bank policies while upholding confidentiality and a professional appearance. Flexibility in scheduling is required to cover store hours.