CSR/Teller | Flexible Scheduling & Customer Care

Fifth Third Bank; Michigan; In loco; USD 28.000 - 38.000; Tempo pieno

Descrizione del lavoro

Fifth Third Bank is seeking a Customer Service Representative (CSR)/Teller at the Shelby Township, MI location. You will deliver courteous service, handle cash, and guide customers to appropriate banking solutions while maintaining confidentiality and integrity.

Responsibilities include referring customers to bankers, following company policies, and ensuring timely communication. This role emphasizes trust, risk awareness, and a commitment to excellent customer experiences within a full-time

Competenze

• High school diploma or GED required.
• Extensive cash handling experience.
• Ability to interact confidently with the public.
• Knowledge of retail policies and procedures.
• Flexible scheduling and sound judgment in decision-making.

Mansioni

• Deepen relationships and guide customers to meet financial needs.
• Refer customers to Bankers and partners for consultative conversations.
• Provide timely follow-up and clear communication for customer questions.
• Maintain customer confidentiality and data security.
• Handle referrals and track activities with appropriate tools.

Conoscenze

Cash handling

Customer service

Communication

Flexibility scheduling

Formazione

High school diploma/GED

Descrizione del lavoro

Fifth Third Bank is seeking a Customer Service Representative (CSR)/Teller at the Shelby Township, MI location. You will deliver courteous service, handle cash, and guide customers to appropriate banking solutions while maintaining confidentiality and integrity.

Responsibilities include referring customers to bankers, following company policies, and ensuring timely communication. This role emphasizes trust, risk awareness, and a commitment to excellent customer experiences within a full-time