Customer Care Specialist – Inbound & Outbound Support

Cintas Corporation; Independence Township (OH); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Disability, Life and AD&D Insurance

Paid Time Off

Career Advancement Opportunities

Job summary

Cintas Corporation is seeking a Customer Service Representative in Independence, OH to support internal partners and external customers. You’ll handle calls, resolve issues, perform data entry, and assist with account setup and invoicing in a fast-paced environment.

Qualifying candidates have 1+ years in customer service; HS diploma required, Bachelor’s degree preferred. This is a full-time on-site role with competitive benefits and career growth opportunities.

Qualifications

• 1+ years' customer service experience required.
• High School Diploma or GED required; Bachelor's degree preferred.
• Proficiency with Microsoft Office is preferred.

Responsibilities

• Answer customer calls and provide prompt issue resolution.
• Data entry, accounting reconciliation support, and report/invoice preparation.
• Process new accounts and orders; make outbound calls for information and follow-up.
• Assist with miscellaneous projects as needed.

Skills

Customer service

Communication

Data entry

Education

High School Diploma/GED

Bachelor's Degree (preferred)

Tools

Microsoft Office

Job description

Cintas Corporation is seeking a Customer Service Representative in Independence, OH to support internal partners and external customers. You’ll handle calls, resolve issues, perform data entry, and assist with account setup and invoicing in a fast-paced environment.

Qualifying candidates have 1+ years in customer service; HS diploma required, Bachelor’s degree preferred. This is a full-time on-site role with competitive benefits and career growth opportunities.