Customer Care Specialist - Flexible Schedule & Growth

Andres Ordaz - State Farm Agent; Lincoln (CA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

Andres Ordaz - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, manage inquiries, and coordinate with the team to support local customers. You will build relationships, answer requests, and keep precise records to uphold service standards.

The role emphasizes customer-first mindset, clear communication, and the ability to multitask in a fast-paced environment, with opportunities to grow within a community-focused agency in California.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Dedicated to customer service

Strong communication

Interpersonal skills

Detail-oriented

Customer service experience preferred

Bilingual Spanish preferred

Job description

Andres Ordaz - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, manage inquiries, and coordinate with the team to support local customers. You will build relationships, answer requests, and keep precise records to uphold service standards.

The role emphasizes customer-first mindset, clear communication, and the ability to multitask in a fast-paced environment, with opportunities to grow within a community-focused agency in California.