Customer Experience Specialist — Flexible Schedule & Growth

Chris Callahan - State Farm Agent; Laurens (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Chris Callahan - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences and support the growth of the agency. You will handle inquiries, maintain records, and collaborate with the team to anticipate the needs of community members you serve.

This role emphasizes a customer-focused mindset, empathy, and proactive engagement. If you are motivated, able to work well with others, and eager for growth within a collaborative office, this could be the

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Stress management

Job description

Chris Callahan - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences and support the growth of the agency. You will handle inquiries, maintain records, and collaborate with the team to anticipate the needs of community members you serve.

This role emphasizes a customer-focused mindset, empathy, and proactive engagement. If you are motivated, able to work well with others, and eager for growth within a collaborative office, this could be the