Customer Care Specialist - Fast-Paced Support

Lighthouse Works; Orlando (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Lighthouse Works in Orlando, FL is seeking a customer care professional to join our team. You will handle customer inquiries, resolve issues, and deliver exceptional service in a fast-paced environment.

The ideal candidate has at least 2 years of customer service experience, strong communication skills, and proficiency with CRM software. Team collaboration and independent work are both valued.

Qualifications

• Minimum 2 years of customer service experience.
• Proven track record of resolving customer inquiries effectively.
• Experience in fast-paced environments, preferably call center or customer support.

Skills

Verbal communication

Written communication

Problem solving

CRM software

Multitasking

Team collaboration

Attention to detail

Customer-centric mindset

Education

High school diploma or equivalent; associate's or bachelor's degree preferred

Tools

CRM software

Job description

Lighthouse Works in Orlando, FL is seeking a customer care professional to join our team. You will handle customer inquiries, resolve issues, and deliver exceptional service in a fast-paced environment.

The ideal candidate has at least 2 years of customer service experience, strong communication skills, and proficiency with CRM software. Team collaboration and independent work are both valued.