Customer Care Specialist | Fast-Paced Growth & Flex Hours

One Hour Heating & Air Conditioning; Kingman (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company parties

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Hufsey Home Services is seeking a Customer Care Specialist to join its team across Texas, Arizona and Nevada markets. You’ll be the first voice customers hear, delivering top-tier service, scheduling appointments, and ensuring smooth daily operations.

Ideal candidates have 2+ years in customer service, strong communication, and proficiency with Word and Excel. This full-time role offers growth in a fast-paced, team-focused culture.

Qualifications

• Minimum 2 years in customer service, call center preferred.
• Excellent communication and multitasking skills.
• Proficiency with Microsoft Word and Excel.
• High school diploma or GED required.

Responsibilities

• Deliver excellent customer service on every call.
• Schedule service and sales appointments.
• Offer additional services and products to meet call center goals.
• Make outbound calls to fill the schedule and retain customers.
• Maintain accurate customer records.
• Partner with dispatch and technicians for timely service.
• Resolve customer concerns with professionalism and empathy.

Skills

Customer service experience

Communication skills

Microsoft Word

Microsoft Excel

Organization

Education

High School Diploma or GED

Job description

Hufsey Home Services is seeking a Customer Care Specialist to join its team across Texas, Arizona and Nevada markets. You’ll be the first voice customers hear, delivering top-tier service, scheduling appointments, and ensuring smooth daily operations.

Ideal candidates have 2+ years in customer service, strong communication, and proficiency with Word and Excel. This full-time role offers growth in a fast-paced, team-focused culture.