Customer Experience Specialist - Flexible Hours & Growth

One Hour Heating & Air Conditioning; Kingman (AZ); Hybrid; USD 20,250 - 33,062; Full time

Benefits offered by this job

Unlimited future with training

Flexible scheduling

Competitive pay

Job summary

A local home services company in Kingman, AZ, is looking for a Customer Service Representative who loves helping people. The role requires strong communication skills and a focus on customer satisfaction. Responsibilities include managing calls, building relationships with clients, and handling complaints effectively. Candidates should be organized and comfortable in a fast-paced environment. This position offers flexible shifts, competitive pay, and opportunities for career growth through training programs.

Qualifications

• Strong written and verbal communication skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Comfortable with computer systems and software.

Responsibilities

• Manage large amounts of incoming phone calls, along with outbounding.
• Build value, trust and a sustainable relationship with our clients.
• Handle customer complaints, provide appropriate solutions, follow up to ensure resolution.

Skills

Empathy

Communication

Attention to detail

Multi-tasking

Customer focus

Job description

A local home services company in Kingman, AZ, is looking for a Customer Service Representative who loves helping people. The role requires strong communication skills and a focus on customer satisfaction. Responsibilities include managing calls, building relationships with clients, and handling complaints effectively. Candidates should be organized and comfortable in a fast-paced environment. This position offers flexible shifts, competitive pay, and opportunities for career growth through training programs.