Customer Care Specialist

The Juris Agency; Bismarck (ND); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Life Insurance

Job summary

The Juris Agency in the United States currently seeks a motivated Customer Service Representative to join our in-office team in Bismarck, ND. You will greet customers, assist with payments, and deliver outstanding service to our clients.

This role offers hands-on training, a Mon-Fri schedule, and opportunities for career growth. Benefits include PTO, dental and vision insurance, life and retirement plans, and a friendly, goal-driven work environment.

Qualifications

• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• A Property & Casualty license is preferred but will train good individual.

Responsibilities

• Greet all customers, entering the office, in a friendly and helpful manner.
• Take premium payments from customers.
• Generating insurance quotes.
• Provide exceptional customer service.
• Develop insurance quotes, makes sales presentations, and closes sales.
• Call prospective customers by operating telephones, automatic dialing systems, and other internet technologies.
• Grow sales revenue by utilizing phone, email and potential client lists.
• Meet new business production goals and objectives as established.

Skills

Customer service

Communication

Negotiation

Job description

Job Description

Our agency is looking for a career minded, confident and highly motivated individual that's interested in a great opportunity. Great earnings with future long term career advancement available. As a Customer Service Representative you will help assistant in providing outstanding customer service to our clients. to start your path to a new service career today! This is an in-office position, not remote.

Benefits

• Paid Time Off (PTO)
• Dental Insurance
• Vision Insurance
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities
• Retirement Plan
• Evenings Off
• Life Insurance

Responsibilities

• Greet all customers, entering the office, in a friendly and helpful manner.
• Take premium payments from customers.
• Generating insurance quotes.
• Provideexceptional customer service.
• Develop insurance quotes, makes sales presentations, and closes sales.
• Call prospective customers by operating telephones, automatic dialing systems, and other internet technologies.
• Grow sales revenue by utilizing phone, email and potential client lists.
• Meet new business production goals and objectives as established.

Requirements

• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Be capable of handling customer rejection.
• Strong communication and negotiation skills.
• A Property & Casualty license is preferred but will train good individual.