Customer Service Representative

Atlantic Coast Collision Llc; Florida; On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Health insurance

Vision insurance

Employee discounts

Professional development

Job stability

Job summary

Atlantic Coast Collision Llc in Florida is seeking a professional Customer Service Representative to ensure each customer has a positive experience when contacting our agency. You will respond promptly to inquiries, maintain accurate records, and provide excellent service.

The ideal candidate is detail‑oriented, friendly, and familiar with insurance products, with strong communication and organizational skills to support quotes, policy updates, payments, and other services.

Qualifications

• Knowledge of insurance products.
• High school diploma/GED required, Bachelor’s degree preferred.
• Excellent customer service skills.
• Highly organized with strong time management skills.
• Familiarity with Microsoft Office and other software applications.

Responsibilities

• Answer customer questions via phone, email, and in-person
• Assist clients with new quotes, updating policies, payments, and other services
• Schedule appointments and maintain calendar
• Maintain detailed records of client interactions
• Review audits and/or policies
• Collaborate with colleagues to provide comprehensive customer service

Skills

Customer service

Insurance product knowledge

Time management

Highly organized

Microsoft Office

Education

High school diploma/GED

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Benefits:

• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Vision insurance
• Benefits/Perks
• Competitive Pay
• Professional Development
• Job Stability in a growing industry

Job Description We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.

Responsibilities

• Answer customer questions via phone, email, and in-person
• Assist clients with new quotes, updating policies, payments, and other services
• Schedule appointments and maintain calendar
• Maintain detailed records of client interactions
• Review audits and/or policies
• Collaborate with colleagues to provide comprehensive customer service

Qualifications

• Knowledge of insurance products
• High school diploma/GED required, Bachelor’s degree preferred
• Excellent customer service skills
• Highly organized with strong time management skills
• Familiarity with Microsoft Office and other software applications