Customer Care & Scheduling Specialist

Culligan Ultrapure; Indianapolis (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision benefits

PTO and paid holidays

401k matching

Referral bonuses

Education assistance

Job summary

Culligan Ultrapure in Indianapolis, IN, is hiring for a hands-on Customer Service Specialist to support daily operations. You will handle customer inquiries, scheduling for bottled water and salt deliveries, and data entry in NetSuite.

The role emphasizes accurate billing support, basic collections, and collaboration with the team to ensure outstanding customer care. Strong communication and energy are valued.

Qualifications

• Associate degree preferred with hands-on customer service experience.
• Route scheduling and basic accounting knowledge helpful.
• Excellent customer service skills and communication.
• Basic Excel experience for data entry and reporting.
• Understanding of accounts payable and receivable processes.

Responsibilities

• Provide day-to-day customer service operations.
• Answer incoming calls and assist customers.
• Schedule service appointments and route deliveries for bottled water and salt.
• Maintain and enter data in NetSuite.
• Support basic collections and bookkeeping tasks.

Skills

Customer service

Data entry

Communication

Excel

Billing experience

Education

Associate degree

Tools

NetSuite

Job description

Culligan Ultrapure in Indianapolis, IN, is hiring for a hands-on Customer Service Specialist to support daily operations. You will handle customer inquiries, scheduling for bottled water and salt deliveries, and data entry in NetSuite.

The role emphasizes accurate billing support, basic collections, and collaboration with the team to ensure outstanding customer care. Strong communication and energy are valued.