Customer Care & Scheduling Specialist

Culligan Ultrapure

Indianapolis (IN)

On-site

USD 38,000 - 52,000

Full time

7 days ago
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Benefits offered by this job

Competitive pay
Health, dental, and vision benefits
PTO and paid holidays
401k matching
Referral bonuses
Education assistance

Job summary

Culligan Ultrapure in Indianapolis, IN, is hiring for a hands-on Customer Service Specialist to support daily operations. You will handle customer inquiries, scheduling for bottled water and salt deliveries, and data entry in NetSuite.

The role emphasizes accurate billing support, basic collections, and collaboration with the team to ensure outstanding customer care. Strong communication and energy are valued.

Qualifications

  • Associate degree preferred with hands-on customer service experience.
  • Route scheduling and basic accounting knowledge helpful.
  • Excellent customer service skills and communication.
  • Basic Excel experience for data entry and reporting.
  • Understanding of accounts payable and receivable processes.

Responsibilities

  • Provide day-to-day customer service operations.
  • Answer incoming calls and assist customers.
  • Schedule service appointments and route deliveries for bottled water and salt.
  • Maintain and enter data in NetSuite.
  • Support basic collections and bookkeeping tasks.

Skills

Customer service
Data entry
Communication
Excel
Billing experience

Education

Associate degree

Tools

NetSuite

Job description

Culligan Ultrapure in Indianapolis, IN, is hiring for a hands-on Customer Service Specialist to support daily operations. You will handle customer inquiries, scheduling for bottled water and salt deliveries, and data entry in NetSuite.

The role emphasizes accurate billing support, basic collections, and collaboration with the team to ensure outstanding customer care. Strong communication and energy are valued.

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