Customer Service Specialist | Billing & Scheduling Pro

Culligan-Ultrapure,-Inc; Adel (IA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Paid holidays and PTO

401k matching

Employee referral program and customer

Job summary

Culligan Ultrapure is hiring for a front-line customer service role focused on daily operations, assisting customers, scheduling service appointments and route deliveries for bottled water and salt. You will enter data in NetSuite and support basic collections and bookkeeping tasks. A strong energy and commitment to customer care are essential.

Associate degree is preferred, with basic Excel skills and understanding of AP/AR processes. Join a team that values growth and competitive benefits.

Qualifications

• Associate degree preferred with hands-on customer service experience.
• Basic Microsoft Excel experience.
• Basic understanding of general service installation duties.
• General accounting knowledge for resolving billing issues and reducing accounts receivable delinquency.
• Basic understanding of Accounts Payable process.
• Energy and passion for excellent customer care.

Responsibilities

• Provide day-to-day customer service operations, including assisting customers and answering incoming calls.
• Schedule service appointments and route deliveries for bottled water and salt.
• Enter and maintain data in NetSuite and support basic collections and bookkeeping tasks.

Skills

Customer service

Energy

Attention to detail

Education

Associate degree

Tools

Microsoft Excel

Job description

Culligan Ultrapure is hiring for a front-line customer service role focused on daily operations, assisting customers, scheduling service appointments and route deliveries for bottled water and salt. You will enter data in NetSuite and support basic collections and bookkeeping tasks. A strong energy and commitment to customer care are essential.

Associate degree is preferred, with basic Excel skills and understanding of AP/AR processes. Join a team that values growth and competitive benefits.