Customer Care & Scheduling Specialist

arrowexterminators; Bluffton (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Health insurance

Dental insurance

Vision insurance

HSA

Job summary

Arrow Exterminators is seeking a full-time Customer Service Representative to provide uncompromised service support and administration to service center customers. The role is hourly and based on experience, with a robust benefits package outlined in the description.

The position emphasizes a customer-first approach, professional presentation, and accurate handling of payments, scheduling, and records. This role is integral to maintaining smooth operations across the company’s service centers

Qualifications

• Working knowledge of Microsoft Office Suite.
• High school diploma or equivalent.
• Present a professional appearance.
• Able to work a 40-hour (minimum) workweek.
• Willing to work minimal overtime as needed.

Responsibilities

• Serve as the first point of contact for internal and external customers.
• Assist in scheduling a service, taking a payment, or updating customer files.
• Connect with customers via outbound calls to ensure technicians are scheduled and accounts are paid.

Skills

Microsoft Office Suite

Professional appearance

Customer service

Education

High school diploma or equivalent

Job description

Arrow Exterminators is seeking a full-time Customer Service Representative to provide uncompromised service support and administration to service center customers. The role is hourly and based on experience, with a robust benefits package outlined in the description.

The position emphasizes a customer-first approach, professional presentation, and accurate handling of payments, scheduling, and records. This role is integral to maintaining smooth operations across the company’s service centers