Customer Service & Scheduling Specialist

Arrow Exterminators; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Health, dental and vision insurance

High deductible HSA

Telemedicine

Disability, cancer, and accident保险

Job summary

Arrow Exterminators is hiring a full-time Customer Service Representative to provide uncompromised service support and administration for Service Center customers. The role is hourly, based on experience, and involves handling inquiries, scheduling service, processing payments, and maintaining customer records.

The company offers a robust benefits package including generous time off, 11 paid holidays, 401(k) with match, health, dental and vision insurance, HSA, telemedicine, life insurance, and

Qualifications

• Working knowledge of Microsoft Office Suite
• Professional appearance

Responsibilities

• Serve as the first point of contact for internal or external customers.
• Schedule a service, take a payment, or update customer files.
• Outbound calls to ensure technicians are scheduled and accounts are paid.

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Arrow Exterminators is hiring a full-time Customer Service Representative to provide uncompromised service support and administration for Service Center customers. The role is hourly, based on experience, and involves handling inquiries, scheduling service, processing payments, and maintaining customer records.

The company offers a robust benefits package including generous time off, 11 paid holidays, 401(k) with match, health, dental and vision insurance, HSA, telemedicine, life insurance, and