Customer Experience Specialist – Service Center

Arrow Exterminators; Marietta (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Roth IRA

Medical insurance

Dental insurance

Vision insurance

High deductible HSA

Telemedicine

Disability insurance

Cancer insurance

Accident insurance

Health & wellness suite

Life insurance

Job summary

Arrow Exterminators is seeking a full-time Customer Service Representative to provide uncompromised service support and administration for internal and external Service Center customers. The role is hourly, based on experience.

The position includes benefits such as generous time off, paid holidays, retirement plans, and comprehensive medical/dental/vision coverage. A family-oriented culture and opportunities for growth are emphasized.

Qualifications

• Working knowledge of Microsoft Office Suite.
• Present a professional appearance.
• Able to work a 40-hour (minimum) workweek.
• Willing to work minimal overtime as needed.

Responsibilities

• Serve as the first point of contact for internal and external customers.
• Assist in scheduling service visits and taking payments.
• Update and maintain customer files accurately.
• Connect with customers via outbound calls to ensure technicians are scheduled and accounts are paid.

Skills

MS Office

Professional appearance

40-hour week

Overtime willingness

Education

High school diploma

Job description

Arrow Exterminators is seeking a full-time Customer Service Representative to provide uncompromised service support and administration for internal and external Service Center customers. The role is hourly, based on experience.

The position includes benefits such as generous time off, paid holidays, retirement plans, and comprehensive medical/dental/vision coverage. A family-oriented culture and opportunities for growth are emphasized.