Customer Care & Sales Support — Flexible Hours

SEILER INSTRUMENT & MANUFACTURING CO INC; Franklin (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) matching

Tuition reimbursement

Paid holidays

Company events

Employee Assistance Program (EAP)

Profit sharing

Job summary

Seiler Instrument & Mfg. Co., Inc. in Franklin, WI is seeking a high-energy Customer Service Representative for our Geospatial Division.

You will be the primary contact for customers, routing inquiries to the appropriate teams and supporting daily sales activities. Responsibilities include handling inbound calls, emails, walk-in customers, generating orders in CRM, coordinating fulfillment, and assisting with pre-sale product configurations.

Qualifications

• Customer service experience preferred.
• Experience supporting inside/outside sales is a plus.

Responsibilities

• Assist daily sales transactions and fulfill orders.
• Respond to customer inquiries via phone, email, and written communication.
• Handle inventory transactions and monitor on-hand counts.
• Process materials per sales order requirements and prepare shipments.
• Generate customer orders in CRM and support pre-sale surveying products.

Skills

Customer service

Sales support

CRM experience

Job description

Seiler Instrument & Mfg. Co., Inc. in Franklin, WI is seeking a high-energy Customer Service Representative for our Geospatial Division.

You will be the primary contact for customers, routing inquiries to the appropriate teams and supporting daily sales activities. Responsibilities include handling inbound calls, emails, walk-in customers, generating orders in CRM, coordinating fulfillment, and assisting with pre-sale product configurations.