Customer Care & Sales Specialist

WesBanco Bank Inc.; Elida (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco Bank Inc. seeks a Customer Service Representative in Ohio to deliver exceptional service, process transactions accurately, and recognize sales opportunities. The CSR acts as the initial contact for clients, handling inquiries, referrals, and complex service requests.

You will maintain cash drawer accuracy, follow security procedures, and stay informed about bank products and services to support customer needs.

Qualifications

• Customer service focus and ability to process transactions per policy.
• 0

Responsibilities

• Models the Bank's mission, provides high-quality service.
• 50

Skills

Excellent Customer Service

Perform Customer Transactions

Operational & Security Proficiency

Identify referral opportunities

Education

High school diploma or GED

Tools

Microsoft Outlook 365

Banking software

Job description

WesBanco Bank Inc. seeks a Customer Service Representative in Ohio to deliver exceptional service, process transactions accurately, and recognize sales opportunities. The CSR acts as the initial contact for clients, handling inquiries, referrals, and complex service requests.

You will maintain cash drawer accuracy, follow security procedures, and stay informed about bank products and services to support customer needs.