Banking Customer Service & Sales Specialist

WesBanco Bank Inc.; Defiance (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco Bank Inc. is seeking a Customer Service Representative to provide exceptional service and accurately process transactions in a Defiance, Ohio banking center. You will be the first point of contact for customers, handle calls, balance cash, and protect customer data.

The role emphasizes identifying sales opportunities, maintaining product knowledge, and guiding customers through banking needs with compliance and teamwork.

Qualifications

• High school diploma or GED required.
• Strong numerical and analytical skills.
• Excellent written and verbal communication.

Responsibilities

• Accept and accurately process all financial service transactions.
• Maintain cash drawer and balance as required.
• Follow security and audit procedures.
• Keep employee and customer information confidential.
• Answer inbound calls and support banking center needs.
• Develop working knowledge of bank products and services.
• Meet referral goals and identify sales opportunities.

Skills

Customer Service

Cash Handling

Banking Software

Outlook 365

Education

High school diploma or GED

Tools

Outlook 365

Banking Software

Job description

WesBanco Bank Inc. is seeking a Customer Service Representative to provide exceptional service and accurately process transactions in a Defiance, Ohio banking center. You will be the first point of contact for customers, handle calls, balance cash, and protect customer data.

The role emphasizes identifying sales opportunities, maintaining product knowledge, and guiding customers through banking needs with compliance and teamwork.