Banking Customer Service & Sales Specialist

WesBanco Bank Inc.; Lima (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco Bank Inc. is seeking a Customer Service Representative in Ohio to deliver exemplary service, accurately process transactions, and support sales opportunities.

The CSR acts as the initial contact for clients, handles banking transactions, and ensures security and accuracy in daily operations. The role requires familiarity with banking software, strong organizational skills, and the ability to multi-task in a busy Banking Center.

Qualifications

• Banking experience preferred.
• Excellent verbal and written communication.
• Ability to learn banking software and adhere to policies.

Responsibilities

• Provides excellent customer service as the first point of contact.
• Processes transactions accurately and securely.
• Balances cash drawer and follows cash handling procedures.
• Identifies referral opportunities and supports sales goals.
• Maintains confidentiality of customer information and bank records.
• Assists in outbound calls to support sales/service needs.

Skills

Customer service

Cash handling

Communication

Multi-tasking

Sales awareness

Education

High school diploma or GED

Tools

Microsoft Outlook 365

Job description

WesBanco Bank Inc. is seeking a Customer Service Representative in Ohio to deliver exemplary service, accurately process transactions, and support sales opportunities.

The CSR acts as the initial contact for clients, handles banking transactions, and ensures security and accuracy in daily operations. The role requires familiarity with banking software, strong organizational skills, and the ability to multi-task in a busy Banking Center.