Customer Care Pro — Training, Growth & Benefits

Clark Pest Control; Marietta (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid vacation, holidays, sick leave

Employee discounts

Industry-leading training

Job summary

Northwest Exterminating is hiring a Customer Care Specialist in Marietta, GA. You will be the key link between customers and service centers, handling calls, emails, and chats and ensuring accurate account notes. No prior experience is required, and bilingual Spanish speakers are preferred.

Competitive benefits and structured training support career growth. Starting pay is $17 per hour with a comprehensive benefits package.

Qualifications

• No experience required; training provided.
• Bilingual Spanish-speaking preferred.
• Must be at least 18 years old.
• Proficiency with Microsoft Office tools.

Responsibilities

• Handle inbound calls, emails, and chats to assist customers with payments, scheduling, and conflict resolution.
• Notate customer accounts accurately and timely.
• Support additional tasks and projects for internal teams.
• Problem-solve customer accounts for current and future needs.
• Maintain clear, consistent communication with customers.
• Collaborate with internal teams to ensure exceptional service.

Skills

Customer service mindset

Bilingual Spanish preferred

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word/Excel/PowerPoint)

Job description

Northwest Exterminating is hiring a Customer Care Specialist in Marietta, GA. You will be the key link between customers and service centers, handling calls, emails, and chats and ensuring accurate account notes. No prior experience is required, and bilingual Spanish speakers are preferred.

Competitive benefits and structured training support career growth. Starting pay is $17 per hour with a comprehensive benefits package.