Customer Care Pro: Order Management & Support (CA)

Elkay; Paso Robles (CA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision

STD, LTD, AD&D, Life Insurance

401(k) Matching

Health Savings Account

Educational Reimbursement

Employee Stock Purchase Plan

Annual bonus eligibility

Vacation and holidays

Job summary

Zurn Elkay Water Solutions Corporation is searching for a Customer Care Representative in Paso Robles, CA. You will be the main link between customers and the company, handling orders and coordinating with internal departments to resolve inquiries.

The role requires a Bachelor’s degree or 2 years of related experience, with plumbing experience preferred and excellent communication skills. This is an onsite, full-time position with comprehensive benefits and growth opportunities.

Qualifications

• Bachelor's degree or 2 years of related experience.
• Plumbing industry experience preferred.
• Excellent interpersonal and communication skills.
• Proficient with MS Office including Excel, PowerPoint, Word and Outlook.
• Must be onsite in Paso Robles, CA, 5 days a week.

Responsibilities

• Actively manage customer orders.
• Coordinate with multiple intercompany departments to resolve issues.
• Identify, investigate and research user questions and problems.
• Assist external users of the organization's products or services.

Skills

Interpersonal skills

Communication

Customer service

Problem solving

Education

Bachelor's degree or 2 years related experience

Tools

Excel

PowerPoint

Word

Outlook

Job description

Zurn Elkay Water Solutions Corporation is searching for a Customer Care Representative in Paso Robles, CA. You will be the main link between customers and the company, handling orders and coordinating with internal departments to resolve inquiries.

The role requires a Bachelor’s degree or 2 years of related experience, with plumbing experience preferred and excellent communication skills. This is an onsite, full-time position with comprehensive benefits and growth opportunities.