Customer Care & Order Specialist

Zurn Elkay Water Solutions; Chicago (IL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive Hourly Rate

Medical, Dental, Vision

Matching 401(k) Contribution

Health Savings Account

Educational Reimbursement

Matching Gift Program

Total Rewards and Benefits

Vacation and Holidays

Annual Bonus Eligibility

Employee Stock Purchase Plan

Job summary

Zurn Elkay Water Solutions in Chicago, IL is seeking a customer-facing colleague to actively manage customer orders and coordinate with multiple departments. You will assist external users of our technical products by answering questions and solving problems involved in their use.

Qualifications include a Bachelor’s Degree or 2 years of related experience, plus excellent interpersonal and communication skills. Proficiency in MS Office (Excel, PowerPoint, Word, Outlook) is preferred.

Qualifications

• Bachelor's Degree or 2 years of related experience.
• Experience in the plumbing industry preferred.
• Excellent interpersonal and communication skills.
• Knowledge of MS Office software including Excel, PowerPoint, Word and Outlook.

Responsibilities

• Actively manage customer orders
• Work and interact with multiple intercompany departments
• Identify, investigate and research user questions and problems
• Assist external users of the organization's technical products or services by answering questions and solving problems involved in their use

Skills

Interpersonal communication

Communication skills

Education

Bachelor's Degree or 2 years related experience

Tools

MS Office

Excel

PowerPoint

Word

Outlook

Job description

Zurn Elkay Water Solutions in Chicago, IL is seeking a customer-facing colleague to actively manage customer orders and coordinate with multiple departments. You will assist external users of our technical products by answering questions and solving problems involved in their use.

Qualifications include a Bachelor’s Degree or 2 years of related experience, plus excellent interpersonal and communication skills. Proficiency in MS Office (Excel, PowerPoint, Word, Outlook) is preferred.