Customer Care Specialist – Order & Support

Elkay; Downers Grove (IL); Híbrido; USD 42.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision, STD, LTD, AD&

Life Insurance

Matching 401(k) Contribution

Health Savings Account

Educational Reimbursement

Matching Gift Program

Employee Stock Purchase Plan

Descripción de la vacante

Zurn Elkay Water Solutions Corporation in Downers Grove, IL seeks a Customer Care Representative I to serve as the primary interface between customers and the company, handling orders and inquiries with accuracy and courtesy.

Ideal candidate has a Bachelor’s degree or 2 years related experience, strong interpersonal skills, and proficiency with MS Office; plumbing industry experience preferred; comprehensive benefits offered.

Formación

• Bachelor's Degree or 2 years of related experience.
• Experience in the plumbing industry preferred.
• Excellent interpersonal and communication skills.
• Knowledge of MS Office including Excel, PowerPoint, Word and Outlook.

Responsabilidades

• Actively manage customer orders
• Work and interact with multiple intercompany departments
• Identify, investigate and research user questions and problems
• Assist external users of the organization's technical products or services by answering questions and solving problems involved in their use

Conocimientos

Interpersonal communication

Customer service

Problem solving

Educación

Bachelor's degree or 2 years related experience

Herramientas

MS Office

Descripción del empleo

Zurn Elkay Water Solutions Corporation in Downers Grove, IL seeks a Customer Care Representative I to serve as the primary interface between customers and the company, handling orders and inquiries with accuracy and courtesy.

Ideal candidate has a Bachelor’s degree or 2 years related experience, strong interpersonal skills, and proficiency with MS Office; plumbing industry experience preferred; comprehensive benefits offered.