Order Fulfillment & Customer Support Specialist

Motion; Riverside (CA); On-site; USD 27,400 - 34,274; Full time

Job summary

Motion Industries is seeking a Customer Service Representative to accurately fulfill customer orders and handle incoming calls under close supervision. The role requires a high school diploma or GED and up to three years of related experience.

The position involves responding to inquiries, entering orders, pricing negotiations within policy, and coordinating shipping to maintain inventory flow. Motion Industries offers healthcare, 401(k), vacation and holiday pay, tuition reimbursement, and more.

Qualifications

• High school diploma or GED required.
• 0–3 years of related experience.
• Strong communication and time-management skills.
• Basic computer skills and familiarity with business systems.

Responsibilities

• Responds to basic customer inquiries, provides quotes, and enters orders.
• Places customer orders via telephone, fax, email, or walk-in (counter sales).
• Influences gross profit by negotiating price within policy.
• Source products from branch, DC, or supplier inventories to meet demand.
• Determine cost-effective shipping methods and coordinate shipments.

Skills

Attention to detail

Communication

Multi-tasking

Time management

Customer focus

Education

High School Diploma or GED

Tools

Business systems

Internet search tools

Email clients

Job description

Motion Industries is seeking a Customer Service Representative to accurately fulfill customer orders and handle incoming calls under close supervision. The role requires a high school diploma or GED and up to three years of related experience.

The position involves responding to inquiries, entering orders, pricing negotiations within policy, and coordinating shipping to maintain inventory flow. Motion Industries offers healthcare, 401(k), vacation and holiday pay, tuition reimbursement, and more.