Customer Care & Inside Sales Specialist

DCC Propane, LLC; Celina (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

DCC Propane, LLC in Celina, Tennessee is seeking a customer-focused representative to provide product and service information, assist with inside sales, and act as the primary liaison between customers and the service team. You will handle transactions, maintain records, and support billing while upholding safety and confidentiality.

Regular attendance at the work site is required; local travel is minimal. This role emphasizes accurate data entry, strong communication, and teamwork in a

Qualifications

• High school diploma or GED is required.
• Minimum 3 years of experience in an office environment.
• Customer service or inside sales experience preferred.
• Strong data entry and record-keeping skills.

Responsibilities

• Provide exceptional customer service by phone and in person.
• Handle inquiries, resolve complaints, and upsell where appropriate.
• Process counter transactions and billing inquiries.
• Document and update customer records accurately.
• Maintain and manage parts inventory and service-related paperwork.
• Coordinate with service team to ensure timely response to customers.

Skills

Customer service

Communication skills

Data entry

Phone skills

MS Office

Time management

Dependable

Team collaboration

Education

High school diploma / GED

Tools

MS Office

Job description

DCC Propane, LLC in Celina, Tennessee is seeking a customer-focused representative to provide product and service information, assist with inside sales, and act as the primary liaison between customers and the service team. You will handle transactions, maintain records, and support billing while upholding safety and confidentiality.

Regular attendance at the work site is required; local travel is minimal. This role emphasizes accurate data entry, strong communication, and teamwork in a