Customer Care & Financial Solutions Specialist

Tower Loan of Mississippi, LLC

Winona (MN)

On-site

USD 36,000 - 48,000

Full time

3 days ago

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Benefits offered by this job

Health and Well-Being Options (Medical

Dental

Vision

Employee Assistance Program

Life Insurance

401(k) Match

Paid Time Off

Paid Holidays

Annual raises & bonuses

Monthly incentive & referrals

Charitable campaigns

Job summary

Tower Loan in Winona, MN is seeking a Customer Service Representative to deliver exceptional service, build relationships, and promote financial solutions. This full-time role offers a positive work environment with competitive pay, incentives, and comprehensive benefits.

The position operates on-site with a Monday–Friday schedule from 8:30 AM to 5:30 PM, with occasional extended hours. It provides opportunities for career growth and leadership advancement through robust training and internal

Qualifications

High school diploma or GED required.
Valid driver's license and a reliable vehicle.
Preferred experience in cash handling, sales, or customer service.

Responsibilities

Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
Receive and process payments in customer accounts.
Market to current, former, and potential customers to drive loan production.
Maintain and secure cash drawers and accounting activities, including balancing and deposits.
Execute office administrative activities, including mail, filing, and supplies.
Process loan applications and collect payments due.
Perform all other duties as assigned.